macs4u.com macs4u.com

macs4u.com

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Webutation Reviews No!

excellent: 2

good: 0

neutral: 0

bad: 1

very bad: 0

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G-Rated / Child Safety Safe |

URL: macs4u.com

IP: 174.36.71.251

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Contact & Support

macs4u.com
7700 France Avenue South
Minneapolis MN 55435
United States
☎ +1 800 496 7920
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Blown away - talk about service. Love my 13 inch Macbook Pro. Highly customized to my needs, great condition and shipped promptly.
By gravatar rachelan (New User) - on Dec 20, 2012 - 00:59 | report
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I just had a really great experience with Mac4u. I had been recommended by a friend. I am glad that I trusted his advice. I got the perfect machine and also saved a bundle. Great sales consultation and ended up with exactly the product I needed. Will definitely buy from... See Moreagain. Thanks guys
By gravatar Herc (New User) - on Oct 18, 2012 - 01:40 | report
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My biggest complaint with MACS4US is their very very slow and/or no response and broken promises to me as a customer. After almost a year of complaints about a defective dvd drive, I am still waiting on a resolution. Wolfgang, the sales rep, and his slowness of getting me a... See Morereplacement finally sent me a non-working replacement dvd. After one week of trying contact him about the defect, he promised me another replacement. Here it is 8 days later and no replacement. When I finally reached him, it became obvious that he hadn't follow through on sending the unit. He said he would get back with me in 30 mins and 24 hrs later I am still waiting. Customer service do not return calls at all! In my opinion, this is not a good company to do business with...PERIOD!

Reply by site owner:
We want to take the opportunity to post a response to Gene's concerns. At Macs4u.com we strive to provide a great customer experience and are proud of serving thousands of very satisfied customers.

Unfortunately, at times things do go wrong and we try to use the situation to improve our processes and ultimately, our customer experience.
Even though we weren't able to fully identify the problem with Gene's computer (unable to read a specific installation DVD, all others Disks were fine) and and the computer was past it's warranty period, we did send 2 replacement DVD burners free of charge to rectify the issue.

With Gene's feedback, we did recognize a gap and corrected our system

By gravatar GeneSmith (New User) - on Sep 25, 2012 - 19:42 | report
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Social Talk

Google+: 3

Twitter: 12

Facebook: 85

Visibility Stats

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PageRank:
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Facebook Share:
48
Facebook Like:
37
Google+ Like:
3
Twitter Share:
12

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About macs4u.com

Affordable, pre-owned Apple Macintosh computers

Macs4u.com offers the lowest prices on new and pre-owned Apple Macintosh computers anywhere in the US. Expert advice, best prices at macs4u.com

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