rguns.net rguns.net



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URL: rguns.net


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R Guns
140 North Western Avenue
Carpentersville IL 60110
United States
☎ +1 847 428 3569
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Ordered a C and R pistol about two months ago and I tried to send thema copy of my C and R license but every time I sent an email it got rejected and said email box full. So I tried to call and got a message saying voice mail... See Morebox full and I could not leave a message either. So I went to Staples and faxed a copy which said that it went through ok. So I assumed every thing was ok. I have not heard any thing from them since I placed my order if they got a copy of my license or not or if they canceled my order or not because they didn't get a copy of my license in time. NO RESPONSE at all. I went back on there web site and now they are out of stock of the item I ordered. I will never do business with them again. You still can't call or email them to check on an order.
By gravatar LarryW (New User) - on Mar 05, 2013 - 14:57 | report
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Placed order for a gun part. Received confirmation and a request for FFL information. Dealer forwarded info and did not receive acknowledgement. Several days later I sent email to R Guns requesting confirmation and asked if I could "upgrade" my item. "Sorry no" was the answer. I followed up with... See Moreno to what? Subsequently my order was cancelled - not my desire or request. Merchant indicated on website don't call, don't email, that a $100 fine would be imposed against any customer cancelling an order. I responded to Merchants cancellation email that I didn't want the order cancelled, they could fill it as initially placed, if they wanted to cancel than I expected them to pay me the $100, as I made other purchases contingent on them fulfilling the contract they had with me. Please fill my order and confirm receipt of the FFL.
They replied that my order was cancelled because: <YOU ARE A WACK JOB THAT WHY IT WAS TERMINATED. DUE NOT CALL E MAIL US AGAIN.> Without commenting on the literacy of the management ........ these appear to be low-life people with "0" business ethic, or etiquette. BE WARNED! I do not have any experience with their product but, it can't justify their behavior.
By gravatar buckstopshere (New User) - on Dec 28, 2012 - 06:54 | report
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Called to order a lower online sent everything in I was supposed too then the queen of hell showed up her name is Tracy and she told me she was cancelling my order and Merry Christmas to me and when I ask her why it was because I can! No... See Morematter how nice I tried to be it only got worse and then I get her buddy online and he is definely on her side no matter what. He sit right there and lied to my face that she had not said any of what I told him. Dont buy from these morons please! please please dont have the expieience I had I was told that he had better things to do than worry about my $65 problem and I told him it would not have been a problem if they filled the order they were only covering up the fact that tracy cancelled the order days ago and wont admit it. AND WHEN I COMPLAINED ABOUT THE ABUSE I WAS TOLD I WOULD BE TURNED INTO THE POLICE FOR BEING A DANGEROUS CITIZEN.!
By gravatar kitrsh (New User) - on Dec 22, 2012 - 00:34 | report
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